Core Curriculum Course Catalog

These courses make up the foundation of the Error-Free® individual.

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Error-Free® 7+2 Habits for Workers and Supervisors

Core Curriculum, Courses, Human Performance

This training course is developed, over a period of 33 years, based on the analysis of more than 43,000 human error events at various types of work environments, including nuclear power plants, manufacturing plants, customer service departments, sales departments, and corporate headquarters.

Error-Free® Business Problem Solving

Core Curriculum, Courses

Good problem solving improves quality and productivity. Bad problem solving leads to business failures. Behind every business failure, there are numerous bad problem solving cases trying to prevent the final failure.

Error-Free® Common Cause Analysis

Core Curriculum, Courses, Human Performance

The purpose of a common cause analysis is to find the common causes for seemingly diverse types of low level problems identified by field observations or condition reports.

Error-Free® Executives

Core Curriculum, Courses, Leadership

This is an eye-opening, paradigm-shifting training course for leaders who want a quantum leap of their organizational performance. This course is developed and improved, over a span of more than 30 years, based on analyzing lessons learned of more than 80,000 business problems.

Error-Free® Field Inspection of Equipment Failure Precursors

Core Curriculum, Courses, Equipment, Job Specific

This course is the only picture-based, hands-on training in the industry that helps engineers, maintenance crafts, or QA/QC inspectors to perform effective field observations of equipment failure precursors. More than 300 images are used to describe the 75 commonly encountered failure symptoms for various components in the power industry.

Error-Free® Habits for Executive Manager

Core Curriculum, Courses, Human Performance

The purpose of management control is to ensure a smooth operation of the business according to the established standards without unacceptable disturbances. By applying Error-Free habits, these error-reduction techniques focus on prevention.

Error-Free® Habits for Organization Managers

Core Curriculum, Courses, Job Specific, Leadership

Management errors are largely invisible – yet they are the biggest hurdles for organizational performance improvement! Research has demonstrated that approximately 33% of preventable company mishaps actually stem from organization management errors. Through extensive field study of more than 2,300 management errors made by executive and middle managers, PII has developed a course which will teach attendees proven and practical habits which effectively reduce these errors.

Error-Free® Habits for Supervisors

Core Curriculum, Courses, Leadership

Weak supervisors allow repeat human errors to occur in the workplace. Research shows that weak supervisors account for about 76% of human errors in groups they supervise. Moreover, as much as 20 days per year is spent correcting human errors and responding to the consequences of those errors.

Error-Free® Habits for Workers

Core Curriculum, Courses, Human Performance, Job Specific

Workers cannot be held accountable for making errors unless they are also trained to avoid errors. Using techniques taught in this course, workers are equipped to observe and avoid human error traps in the workplace, and will be able to take full responsibility in human error reduction.

Error-Free® Human Performance Instant Root Cause Analysis (HiRCA™)

Core Curriculum, Courses, Human Performance, Job Specific, Organizational & Programmatic

This course teaches students how to solve human performance problems through the analysis of inadequate mental states. We have found that about 70% of errors are made due to inadequate mental states without any help from external factors (i.e., error-likely situations or error traps).

Error-Free® Procedure Design

Core Curriculum, Courses, Job Specific

This course teach students how to design a procedure that is simple and error-free. It teaches a rigorous 7- step design process, as rigor as designing a piece of equipment.

Error-Free® Procedure Use

Core Curriculum, Courses, Job Specific

Error-Free® Procedure Use was developed based on PIIís analysis of root causes of more than 7,300 procedural errors in maintenance, operations, manufacturing, construction, security, support services, and engineering design.

Error-Free® Single Point Vulnerability (SPV) Management

Core Curriculum, Courses, Equipment, Job Specific

This is the only course that covers how to Identify and setup an SPV list for each department to pre-check for possible errors that could lead to consequential events.

Error-Free® SOP and Procedure Preparation

Core Curriculum, Courses

SOPs, specification and procedure preparation is a common task in business. However, the document preparers are often not provided with the right tools to perform their task such as identifying what may be the high risks throughout the preparation and make consequential errors.

Error-Free® Technical Review

Core Curriculum, Courses, Human Performance, Job Specific

This is the only course that covers how to approach review tasks with systematic review skills. It also covers how to set up a review process and management system to reduce the event rate resulting from document preparation errors by a factor of 4 or more.

Error-Free® Troubleshooting Methodology

Core Curriculum, Courses, Equipment

This is the only course that covers the systematic 10-step troubleshooting process to accomplish a successful equipment event investigation that can fix the problem accurately as well as time efficiently.

Core Curriculum Course Catalog

Error-Free® 7+2 Habits for Workers and Supervisors

Error-Free® Business Problem Solving

Error-Free® Common Cause Analysis

Error-Free® Executives

Error-Free® Field Inspection of Equipment Failure Precursors

Error-Free® Habits for Executive Manager

Error-Free® Habits for Organization Managers

Error-Free® Habits for Supervisors

Error-Free® Habits for Workers

Error-Free® Human Performance Instant Root Cause Analysis (HiRCA™)

Error-Free® Procedure Design

Error-Free® Procedure Use

Error-Free® Single Point Vulnerability (SPV) Management

Error-Free® SOP and Procedure Preparation

Error-Free® Technical Review

Error-Free® Troubleshooting Methodology

Error-Free®

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