Human Performance Courses

We take the time to understand how our technology can best be used to solve specific challenges and address the needs of our client. Then, PII’s experienced trainers and consultants deliver burden-free, on-site training that can be easily accepted and assimilated by all levels of the workforce.

Home / Courses / Human Performance

Error-Free® 7+2 Habits for Workers and Supervisors

Core Curriculum, Courses, Human Performance

This training course is developed, over a period of 33 years, based on the analysis of more than 43,000 human error events at various types of work environments, including nuclear power plants, manufacturing plants, customer service departments, sales departments, and corporate headquarters.

Error-Free® Common Cause Analysis

Core Curriculum, Courses, Human Performance

The purpose of a common cause analysis is to find the common causes for seemingly diverse types of low level problems identified by field observations or condition reports.

Error-Free® Communication

Courses, Human Performance

This is the only course on the market to teach Error-Free® business communication. It examines pit falls of business communication that cause distrust, misunderstanding, resistance, and negative impact.

Error-Free® Corrective Actions Effectiveness

Courses, Human Performance

This is the only course that covers how to quantitatively measure and assess the effectiveness of prescribed corrective actions in organizations, and to eliminate ineffective corrective actions.

Error-Free® Decision Making

Courses, Human Performance, Leadership

This training course is developed from analyzing lessons learned of more than 13,000 decision-related errors. It teaches students a unique decision process that is error-proof and effective. The techniques taught in this course are proven to be 100% reliable and are not found in any other open literature or books.

Error-Free® Engineers

Courses, Human Performance, Job Specific

Behind every erroneous procedure, engineering analysis, or work order, there is a review and verification (R&V) error made by the reviewer. Research has shown that typical review effectiveness – the probability of detecting an error – is only 30% to 40%. Moreover, only 30% of engineering projects are considered successful.

Error-Free® Habits for Contract Workers

Courses, Human Performance

This course is uniquely developed to reduce errors involving routine and less critical work. It helps contractors to reduce careless errors and unintentional violation of rules.

Error-Free® Habits for Executive Manager

Core Curriculum, Courses, Human Performance

The purpose of management control is to ensure a smooth operation of the business according to the established standards without unacceptable disturbances. By applying Error-Free habits, these error-reduction techniques focus on prevention.

Error-Free® Habits for Workers

Core Curriculum, Courses, Human Performance, Job Specific

Workers cannot be held accountable for making errors unless they are also trained to avoid errors. Using techniques taught in this course, workers are equipped to observe and avoid human error traps in the workplace, and will be able to take full responsibility in human error reduction.

Error-Free® Human Performance Inspector

Courses, Human Performance, Job Specific

This course provides a step-by-step approach to assess human performance, of an organization or a team, to determine if they are ready to perform job functions or tasks assigned to them.

Error-Free® Human Performance Instant Root Cause Analysis (HiRCA™)

Core Curriculum, Courses, Human Performance, Job Specific, Organizational & Programmatic

This course teaches students how to solve human performance problems through the analysis of inadequate mental states. We have found that about 70% of errors are made due to inadequate mental states without any help from external factors (i.e., error-likely situations or error traps).

Error-Free® Information Collection, Qualification, Verification, and Validation (QV&V™)

Courses, Human Performance

This course aims to provide attendees the ability to be able to collect data and information for problem solving, decision making and report preparation. Then utilize Error-Free techniques to identify precisely whether the information is true or false.

Error-Free® Injury-Free Behavior

Courses, Human Performance

This course offers our innovative research on human performance techniques to prevent injuries. This training course will break through the bottle neck of ineffective methods and offer a new tool for workers to protect themselves.

Error-Free® Job Observations

Courses, Human Performance, Job Specific

This training course can improve the effectiveness of observation programs by a factor of 2, by helping the observer identify real issues that impede compliance, performance, or culture.

Error-Free® Management O&P Instant Root Cause Analysis (Management iRCA™)

Courses, Human Performance, Job Specific, Organizational & Programmatic

This knowledge-based training provides the data and methods for investigators to avoid certain error traps. Many root cause analyses only identify contributing factors but fail to identify true root causes, because they neglect a critical aspect of the failure: the psychological factors.

Human Performance Courses

Error-Free® 7+2 Habits for Workers and Supervisors

Error-Free® Common Cause Analysis

Error-Free® Communication

Error-Free® Corrective Actions Effectiveness

Error-Free® Decision Making

Error-Free® Engineers

Error-Free® Habits for Contract Workers

Error-Free® Habits for Executive Manager

Error-Free® Habits for Workers

Error-Free® Human Performance Inspector

Error-Free® Human Performance Instant Root Cause Analysis (HiRCA™)

Error-Free® Information Collection, Qualification, Verification, and Validation (QV&V™)

Error-Free® Injury-Free Behavior

Error-Free® Job Observations

Error-Free® Management O&P Instant Root Cause Analysis (Management iRCA™)

Error-Free®

Newsletter

Latest News

Global Views Leaders Forum

Qisda Risk Management Conference Keynote Speaker

TSMC Internal Control Symposium Keynote Speaker

Error-Free® 7+2 Habits for Workers and Supervisors

Search Error-Free®Training

Information