Why is this course unique?
This is the only course that covers how to quantitatively measure and assess the effectiveness of prescribed corrective actions in
organizations, and to eliminate ineffective corrective actions.
Benefits of this course:
Improve organizations ability in to implement proactive management for a corrective actions program.
Topics covered in this course:
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What are Corrective Actions?
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How to review the effectiveness of corrective actions?
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Setting up Error-Free® expectations (identify success and failure matrix)
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10 Questions for CARB review
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Quantitative human performance indicators
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Identify the impact from corrective actions to human performance indicators (real-time and future indicators)
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Elimination and revision of ineffective corrective actions
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Unnecessary corrective actions
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Duplicate corrective actions
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Overloading similar corrective actions in the same organization area
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Corrective actions that hurt long-term performance
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Determine the overall effectiveness of corrective actions
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Quantitative measure of the effectiveness of corrective actions
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Tracking and management of the corrective action program effectiveness
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Case studies