Why is this course unique?
Good problem solving improves quality and productivity. Bad problem solving leads to business failures. Behind every business failure, there are numerous bad problem solving cases trying to prevent the final failure. This unique course teaches the Error-Free problem solving process that is proven to be 100% effective to solve all types of business problems. It has been developed and improved, over a span of more than 33 years, based on analyzing lessons learned of more than 80,000 business problems. No other book or training course offered by others can match the breadth and depth of this training.
Benefits of this course:
Rigorous training is required for problem solvers to solve business problems as it is required for physicians to solve illness problems. After this intensive and rigorous training, the students are able to solve business problems, small or large, with a 100% success rate of no recurrence. With the aid of BiRCA software, they could also solve business problems 10X faster than others who do not take this course.
Topics covered in this course:
- Types of business problems
- Internal quality and quantity problems
- External problems involving competitiveness loss and external events
- Adequacy of business
- Adequate human performance
- Adequate organizations and programs
- Adequate executive management system
- Error-Free problem solving process
- Problem scope and definition
- Information collection and quality check
- Diagnostic analysis (SIC-Cause analysis)
- Refuting analysis (TOSS analysis)
- Identification of cause and corrective actions
- Solving internal quality problems
- Human performance problems
- Equipment reliability problems
- Organizational and programmatic problems
- Executive management’s problems
- Solving internal quantity problems
- Waste initiation problems
- Waste persistency problems
- Solving external competitiveness loss problems
- Supplier problems
- Low cost and substitute entries problems
- Rivalry competition problems
- Client management problems
- Solving external event induced problems
- Natural event induced problems
- External event induced problems
- Review of 2,000 failure modes of business problems