Why is this course unique?
Managers become managers without knowing what capabilities are necessary to be a good, effective manager. After analyzing thousands of management errors, PII found 10 areas where managers make repeat errors due to inadequate capability. There is no training or book available, other than this course, to prepare managers how to be Error-Free® managers with these 10 areas of capability.
Benefits of this course:
This course reduces management errors by at least a factor of ten; teaching how to identify and compensate for inadequate capabilities in decision making, problem solving, planning, analytical modeling, review, learning, communication, negotiation, risk control, and performance control. This course will turn every manager into a top-performing manager.
Topics covered in this course:
- Anatomy of errors and events
- Roles of managers
- Error-Free® decision making
- Error-Free® problem solving (equipment failure, human performance issues, organizational and programmatic issues)
- Error-Free® planning
- Error-Free® analytical modeling
- Error-Free® learning
- Error-Free® review
- Error-Free® communication
- Error-Free® negotiation
- Error-Free® risk mitigation
- Error-Free® performance control
- Exercises and group discussions