Why is this course unique?
Workers cannot be held accountable for making errors unless they are also trained to avoid errors. Using techniques taught in this course, workers are equipped to observe and avoid human error traps in the workplace, and will be able to take full responsibility in human error reduction. Research has shown that about 91% of errors made by workers can be prevented when techniques taught in this course are implemented in the workplace.
Benefits of this course:
In addition to teaching skills that help employees reduce errors in the workplace, those same techniques can be applied to other areas of daily life. Attendees learn to observe, and use easy-to-remember techniques which help them avoid the 10 most-commonly encountered human error traps – whether those traps are encountered on the job or in their broader lives. Workers make fewer errors, and as a consequence, the mishaps and miseries resulting from those errors are reduced significantly. The net result is a happier person, one who can perform substantially better on both an occupational and a personal level.
Topics covered in this course:
- Understand why, when, and how workers make certain types of errors under certain situations
- What error-traps a worker will face before a specific job and before a specific day
- How to know and use Error-Free® techniques to avoid falling into the identified error traps before the job
- How to integrate the Error-Free® techniques into daily working practices
- Know the need for, and help co-workers observe, critical LOPs