The Error-Free® Institute

The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires.

– William Arthur Ward

Vital to a high-performing organization is the skill level of its personnel. Nowhere is this more necessary than in the area of preventing failures or errors.

Performance Improvement International’s enhanced approach — The Error-Free Zone® — utilizes a more systematic as well as predictive approach. The “prevention” element is now the strongest component of the P.M.C. model: Prediction, Mitigation, and Control.

The P.M.C. approach features extensive quantitative prediction technology that moves beyond the merely theoretical. We call this quantitative predictive technology “human error engineering.” This approach could effectively reduce injury rates and operating event rates simultaneously by at least a factor of ten, without additional operational burden.

Courses can be designed to address issues such as:

Error-Free® Course Catalog

We take the time to understand how our technology can best be used to solve specific challenges and address the needs of our client. Then, PII’s experienced trainers and consultants deliver burden-free, on-site training that can be easily accepted and assimilated by all levels of the workforce.

Error-Free® Internal and/or Vendor QA/QC

Courses, Job Specific

This course makes the students to learn techniques to make QA/QC as a predictive and proactive program, nor a reactive program. “Predictive” means that the QA/QC would focused on the predictive problematic areas according to their risk.

Error-Free® Job Observations

Courses, Human Performance, Job Specific

This training course can improve the effectiveness of observation programs by a factor of 2, by helping the observer identify real issues that impede compliance, performance, or culture.

Error-Free® LOP Management

Courses, Job Specific, Leadership

This course teach students what are LOPs and how to design, test, monitor, and maintain LOPs so that could effectively prevent events.

Error-Free® Margin Analysis

Courses, Equipment, Job Specific

This is the only course that covers how to understand margin analysis by looking at relevant limits and quantitatively conducting analysis for margin, degradation, and deterioration.

Error-Free® Management Capability

Courses, Job Specific, Leadership

This course reduces management errors by at least a factor of ten; teaching how to identify and compensate for inadequate capabilities in decision making, problem solving, planning, analytical modeling, review, learning, communication, negotiation, risk control, and performance control.

Error-Free® Management O&P Instant Root Cause Analysis (Management iRCA™)

Courses, Human Performance, Job Specific, Organizational & Programmatic

This knowledge-based training provides the data and methods for investigators to avoid certain error traps. Many root cause analyses only identify contributing factors but fail to identify true root causes, because they neglect a critical aspect of the failure: the psychological factors.

Error-Free® Mechanical Equipment Failure Mode & Root Cause Analysis

Courses, Equipment, Job Specific

This course teaches the essential root cause analysis techniques necessary to correctly resolve mechanical equipment failures. Students learn the 1,520 possible failure modes of mechanical equipment in a typical production facility.

Error-Free® Operability

Courses, Job Specific

This is the only course that covers how common judgment errors affect operability determination process and know-how to determine extent-of-condition for operability and resolution of degraded or non-conforming conditions.

Error-Free® Operation & Maintenance

Courses, Job Specific, Organizational & Programmatic

This course teach students techniques of predictive quality, versus reactive quality currently popular in Six Sigma and other similar quality. Reactive quality improves the performance based on occurrence of events.

Error-Free® Planning

Courses, Human Performance, Job Specific

This is the only course that covers how to set up and manage work planning from documentation, staff, tools equipment and other resource availability.

Error-Free® Pre-Job Briefing

Courses, Job Specific

Although Pre-Job Briefings are used extensively in the field, they are often defective. This training course corrects the following commonly encountered deficiencies and can reduce PJB failure rate by a factor of 5-10.

Error-Free® Procedure Design

Core Curriculum, Courses, Job Specific

This course teach students how to design a procedure that is simple and error-free. It teaches a rigorous 7- step design process, as rigor as designing a piece of equipment.

Error-Free® Procedure Use

Core Curriculum, Courses, Job Specific

Error-Free® Procedure Use was developed based on PIIís analysis of root causes of more than 7,300 procedural errors in maintenance, operations, manufacturing, construction, security, support services, and engineering design.

Error-Free® Project Management

Courses, Human Performance, Job Specific

This training course teaches students top 10 failure modes of project management failures, as well as how to prevent these failures through enhanced human performance.

Error-Free® Quantitative Human Performance FMEA Analysis for SOPs

Courses, Human Performance, Job Specific

For high-risk SOPs and procedures, the probability of errors and risk are determined for an SOP before its implementation. If they are not acceptable, the SOP would have a chance for improvement to a level acceptable for the company’s management.

The Error-Free® Institute

Vital to a high-performing organization is the skill level of its personnel. Nowhere is this more necessary than in the area of preventing failures or errors.

Courses can be designed to address issues such as:

Error-Free® Course Catalog

Error-Free® Internal and/or Vendor QA/QC

Error-Free® Job Observations

Error-Free® LOP Management

Error-Free® Margin Analysis

Error-Free® Management Capability

Error-Free® Management O&P Instant Root Cause Analysis (Management iRCA™)

Error-Free® Mechanical Equipment Failure Mode & Root Cause Analysis

Error-Free® Operability

Error-Free® Operation & Maintenance

Error-Free® Planning

Error-Free® Pre-Job Briefing

Error-Free® Procedure Design

Error-Free® Procedure Use

Error-Free® Project Management

Error-Free® Quantitative Human Performance FMEA Analysis for SOPs

Error-Free®

Newsletter

Latest News

Global Views Leaders Forum

Qisda Risk Management Conference Keynote Speaker

TSMC Internal Control Symposium Keynote Speaker

Error-Free® 7+2 Habits for Workers and Supervisors

Search Error-Free®Training

Information