Why is this course unique?
Organizational and programmatic failures are the most common causes of human errors in the workplace. O&P failures are costly to an organization in many ways. This training course addresses the mitigation of error traps that O&P root cause investigators face. This knowledge-based training provides the data and methods for investigators to avoid certain error traps. Many root cause analyses only identify contributing factors but fail to identify true root causes, because they neglect a critical aspect of the failure: the psychological factors. An accurate RCA must consider and account for both individual and group psychological components of a failure event. No other training course on the market teaches how to factor in this vital component. The techniques supplied in PII’s Psychologically-Based O&P Root Cause Investigation course extend beyond mere categorization of O&P events, teaching real-world skills that help solve O&P problems.
- It is the only RCA technology that is able to find the root causes of injuries, operational events, project management problems, engineering problems, and executive management problems.
- It is the only RCA technology built on 525-man-years of in-depth research and real-world experience. It is the only RCA technology with a 100%-success track record.
- Its logic and thought process is traceable. As such, the RCA report is instantly available after the analysis.
Benefits of this course:
This course gives attendees the skills needed to become effective O&P problem-solvers, who are able to understand the psychological factors, and their symptoms, that contribute to triggering events and LOP failures. The techniques have been proven effective to solve O&P failures, once and for all, in a cost-effective manner.
Topics covered in this course:
- Instant RCA Method
- Applicability
- Limitation
- Instant RCA versus organizational and programmatic RCA
- Use of Event Library to Identify LOPs
- Use LOP Library to Identify Key Elements in LOPs
- 20 Questions to Ask about Triggering Events
- 10 Questions to Ask about Failed LOPs
- Selecting Contributing Factors for Triggering Events
- Selecting Contributing Factors for LOP Failures
- Root Cause and Corrective Actions
- Definition of O&P problem and scope
- Data collection (sequence of events)
- Guidelines and questions for interviews
- Failure mode analysis for psychological factors
- Change analysis for O&P factors
- Proven corrective actions based on rigorous probability analysis